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CozyNepo Neck Heating Pad
USB Cable
User Manual
We understand the value of your time. That’s why our team is trained to respond promptly and efficiently, ensuring your queries and issues are addressed without unnecessary delays.
Frequently Asked Questions
The CozyNepo heats up in approximately 3-5 minutes thanks to advanced carbon-fibre technology, delivering fast relief when you need it most without lengthy waiting times.
Absolutely! The ergonomic design and lightweight construction make it perfect for extended desk work. The USB connection means you can power it directly from your laptop for all-day comfort.
Three temperature settings are available: 45°C (green LED), 55°C (blue LED), and 65°C (red LED). Simply press the one-button control to cycle through options until you reach your preferred warmth level.
Yes, the double-sided gold mink velvet is exceptionally soft and gentle on sensitive skin. The plush fabric provides comfort without irritation, making it suitable for extended wear.
We recommend 20-30 minute sessions for optimal benefits. The intelligent timer helps manage usage, though you can safely use it multiple times throughout the day as needed for relief.
Simply wipe the surface with a damp cloth for routine cleaning. The detachable USB cable makes maintenance easy. Avoid submerging in water or machine washing to preserve the heating elements.
Any standard 5V/2A USB power source works perfectly—power banks, laptop USB ports, wall adapters, or car chargers. This universal compatibility ensures you can use it virtually anywhere.
The wide shoulder panel design specifically targets both neck and shoulder areas. The ergonomic cape shape wraps around your upper back, providing comprehensive relief across all common tension zones.